Intercom is a Customer Communications Platform. It shows you who is using your product or website and makes it easy to personally communicate with them with targeted content, behavior-driven messages, and conversational support.Intercom is a communication tool that allows people in different parts of a company to communicate with each other. The people who need to communicate can input their information into the system, and the system will relay the information to the people who need to hear it. You can place and receive one-way calls using an intercom line. When you place an intercom call, the recipient’s phone answers the call automatically with mute activated (whisper mode). Your message is broadcast through the recipient’s speakerphone, headset, or handset, if one of these devices is active